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Ja, vi elsker (med blandete følelser)

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– Er bunaden min helt klar, mamma? Lillesøster (7) har vært bunadsentusiast siden før hun lærte seg hva plagget het, i mange år var det bare ”søttendemaikjolen” som gjaldt, helst uttalt med pipeglad stemme. Nå gleder hun seg til å debutere i selveste rondastakken som mamma hadde da hun var liten, endelig passer den! Hun har prøvd den flere ganger, svingt rundt foran speilet og øvd med både flagg og finsko.

De siste dagene har søttendemaifeberen blitt gradvis trappa opp. Først måtte de vanlige nattasangene byttes ut med nasjonalsangen, må vite. Lillesøster står stolt og rank i senga hver kveld og framfører Ja, vi elsker med en lidenskap som ville fått de såkalte NorgesPatriotene (sic! pføy!) til å rødme av misunnelse. Hver ettermiddag kommer hun hjem fra skolen og forteller små bruddstykker av norgeshistorien: Frigjøring fra Danmark, samling på Eidsvoll, andre verdenskrig, kong Haakon og kong Olav og kong Harald. Hun har perla et armbånd i rødt, hvitt og blått, og i dag ser hun på Youtube-klipp med Jens Book-Jensen som framfører Norge i rødt, hvitt og blått mens hun prøver å akkompagnere ham på munnspill (og jada, selv munnspillet har nasjonalfargene).

Jeg ser på henne og overveldes av mildt sagt blandete følelser. Jeg kjenner også igjen den kilende søttendemaifryden, og jeg setter pris på at hun lærer seg sanger og historie og føler eierskap til både norske flagg og norsk kulturarv. Samtidig kjenner jeg et stikk i magen og en klump i halsen.

Ennå vet nemlig ikke Lillesøster at nettopp disse symbolene også brukes som et virkemiddel for å ekskludere folk som ser ut som henne. Foreløpig er hun lykkelig uvitende om de ilske nettkommentarfeltene som uttrykker at hun ikke har noe i bunad å gjøre, og som hevder at hun kan lære seg sanger og vifte med flagg så mye hun orker, men norsk kommer hun aldri til å bli. Riktignok har hun allerede støtt på kommentarer som har gjort henne både forvirra og trist, men i Lillesøsters verden er dette kjipe enkelthendelser. De store sammenhengene, innsikten både i såkalt hverdagsrasisme og det uttrykte brungrumshatet som bobler i enkelte deler av folkedypet er ennå ukjent for henne.

Og jeg, som høytidelig framfører flaggsangen på egenhånd hver gang jeg ruller ut terrasseflagget og alltid har elska 17.mai, kjenner at nasjonaldagsgleden min blandes med en økende motvilje. Jeg vil så gjerne hylle fedreland, flagg og demokrati og alt som er fint, men ikke på bekostning av mangfold. Ikke bruk symbolene mine til å holde andre utenfor. Da blir jeg både sur og sår.

Så jeg sender ut ei bunadskledd, flaggsvingende, mørkhuda jente på 17.mai, mens jeg trekker pusten dypt og krysser fingre for at det eneste hun skal få i fleisen den dagen er is som hun søler selv. Det er nemlig bare et tidsspørsmål før noen serverer henne den fulle innsikten. Og jeg vil gjerne gi henne enda flere verktøy med i bagasjen innen den tid. Det kommer hun til å trenge.
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jorunn
3419 days ago
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Is training really the answer? Ask the flowchart.

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Here’s a flowchart that will help you identify the best solution to a performance problem, whether it’s a job aid, a workflow improvement, training, or something else. It’s based on action mapping, my streamlined approach to instructional design.

First, download the flowchart. Then consider watching the following 8-minute video, which walks you through a short discussion with a client, showing you how some quick questions can save you days of unnecessary training development.

Blurry? Click the little gear and choose HD. Not allowed to watch YouTube? Here’s the video on Vimeo.

What happens after the video?

So far, thanks to our questions, the client has identified ways to:

  • Make important reference information always up to date and available at the point of need
  • Make the rules for flagging easy to scan and apply at the point of need

These are permanent workflow improvements that avoid the need for training. At this point, the only training we’re going to develop is a very compact activity on identifying last names. It could probably be posted on the intranet with a link sent to everyone through email.

If we hadn’t used the flowchart and had simply obeyed our client’s request for training, we’d spend a lot more time developing something a lot less useful. We’d probably create an online course that starts with “Welcome to the course on completing TPS records.” We’d list objectives like, “At the completion of this course, you will be able to enter the correct XR code…” We’d probably “motivate” the learners by talking about the importance of completing the record properly and describing the costs of having our records rejected.

Then we’d tell people what they already know — that they have to log in to the annoying server to see the XR codes. We’d probably walk them through it “to make sure everyone knows how” and lecture them on the importance of using the updated sheet.

To “teach” the rules for flagging records, we’d probably display a chart of rules, give some examples, and then quiz the learners on whether they can remember the information that they saw five seconds ago and which they will forget by tomorrow if not later today. Finally, we’d include a little activity to help them practice identifying last names.

Within a month, we’d discover that people are still printing out the XR code sheet and failing to flag records properly.

Instead, just by asking some questions, we’ve helped the client identify permanent improvements, and we’ve freed up enough time to do a good job on the little name activity. The time that we don’t spend on creating unnecessary training becomes time we can invest on designing much higher quality activities.

What do you think? What did I miss? When the flowchart is all it can be, I’ll put it in the Elearning Blueprint, which this summer I hope to expand into more of a training blueprint.

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jorunn
3425 days ago
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Authorization

25 Comments and 63 Shares
Before you say anything, no, I know not to leave my computer sitting out logged in to all my accounts. I have it set up so after a few minutes of inactivity it automatically switches to my brother's.
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jorunn
3449 days ago
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25 public comments
agcornejo
3431 days ago
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Lol
Snellville, Georgia
redknightalex
3438 days ago
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Or one could practice physical security as well as digital security. Around this time of year, every student's laptop is stolen.
Northeastern US
waxis
3445 days ago
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Let's hear it for sandboxing!
Arizona
oliverzip
3446 days ago
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Sigh. And I felt so secure.
Sydney, Balmain, Hornsby.
beslayed
3448 days ago
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//
ktgeek
3448 days ago
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Once again, xkcd gives me a great comic for security presentations...
Bartlett, IL
pdp68
3449 days ago
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Heh
Belgium
bogorad
3449 days ago
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+acda: please do enlighten me how one's gonna hijack my active SSL-session that's on a laptop that auto-locks when my face is not visible through its webcam? :)
Barcelona, Catalonia, Spain
gmuslera
3449 days ago
Someone sends you a PDF exploiting an acrobat vulnerability (to put an example of making someone's else code run as your user), that takes out your browser cookies/sessions/whatever (or just install a keylogger), and sent them to someones else email. Not being admin/root don't enable them to modify the system in ways that your plain user can't, but can do everything else.
bogorad
3449 days ago
I don't use adobe's PDF software ;)
GrimMeeper
3448 days ago
so maybe I get a picture of you?
acksed
3448 days ago
They don't. They call your bank after cracking the weak password on your email account for the details, reading your FB page for your birthdate, phone number, relatives and location/address, then authorise a bank transfer.
tedder
3449 days ago
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my brother sent this to me this morning.
Uranus
shamgar_bn
3449 days ago
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love this...
Wake Forest, North Carolina
jobiasrkd
3449 days ago
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But video card drivers are serious business!
Edmonton, Canada
deezil
3449 days ago
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Ha!
Shelbyville, Kentucky
norb
3449 days ago
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hahaha
clmbs.oh
dianaschnuth
3449 days ago
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Ain't that the truth.
Toledo OH
sfringer
3449 days ago
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Always a great viewpoint on serious topics!
North Carolina USA
adamgurri
3449 days ago
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welp
New York, NY
acdha
3449 days ago
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Lovely example of why so much security advice is rearranging the proverbial deck chairs. The model for the future is privilege separation within an account – a la Apple's sand boxing – but even that is woefully inadequate until, say, compromising your browser on your favorite l0lcat site doesn't let an attacker reuse your banking credentials.
Washington, DC
petrilli
3449 days ago
The problem is that at some point, everything depends on a single lynchpin of security. For example, I use approximately 5,000 different passwords, but they're all stored in a single repository that's protected with a very long pass phrase. But, compromise the phrase, or the encryption protocol itself, and BOOM, all for not. Unfortunately, diffuse security risks are difficult to achieve in practice if your goal is ease-of-use. There's a freaking Nobel prize in there somewhere.
skarlso
3444 days ago
@petrilli the problem is that you are storing them in one place :-) either distribute to multiple location or store them in you head. I have a powerful mnemonic to store my 100+ passwords in my head. Hopefuly that can't be cracked. Yet.
manuelp
3449 days ago
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Clever as usual :D
Universe
Dowser
3449 days ago
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Huvudet på spiken, igen.
Trosa, Sweden
stavrosg
3449 days ago
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...
Rodos, Greece
bobdvb
3449 days ago
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One I think Linus would sympathise with I think!
Down from 51.5, left of 0.25
popular
3449 days ago
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One I think Linus would sympathise with I think!
thebassman
3449 days ago
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Too funny, yet so true.
Barrie, Ontario, Canada
growler
3449 days ago
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eggzactly
bogorad
3449 days ago
truecrypt + auto-lock should be mandatory
acdha
3449 days ago
bogorad: I'm trying to tell whether you missed the point or are joking. TrueCrypt, FileVault, etc. are good ideas for physical security but they don't help when an active session is compromised, which is by far the dominant threat these days.

All Adobe Updates

15 Comments and 31 Shares
ALERT: Some pending mandatory software updates require version 21.1.2 of the Oracle/Sun Java(tm) JDK(tm) Update Manager Runtime Environment Meta-Updater, which is not available for your platform.
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jorunn
3456 days ago
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<3
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13 public comments
oyerista
3453 days ago
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There's an update from Adobe..
In my shoes
warrenfparker67
3453 days ago
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Yep.
Washington, District of Columbia
claudinec
3455 days ago
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Oh yes.
Melbourne, Australia
Michdevilish
3455 days ago
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Adobe, adobe
Canada
tedder
3455 days ago
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this.
Uranus
attackofhubris
3456 days ago
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Hah. Silly adobe.
Fayette-nam
jrgifford
3456 days ago
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Yup.
Cleveland Heights, OH
mrobold
3456 days ago
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No comment necessary.
Orange County, California
BN
3456 days ago
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When your software is a laughing stock, that means you should give up.
danatnr
3456 days ago
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The only thing missing is the offer to download McAfee security.
Ohio
cluebcke
3456 days ago
It'd be worth it if they through in an Ask Toolbar as well
jasonbirch
3456 days ago
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Adobe. Almost as bad as Oracle/Java...
Nanaimo, Canada
TheRomit
3456 days ago
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Yup, nailed it.
santa clara, CA